Lanes Estates LLC (“Company,” “we,” “us,” or “our” "[The Company]") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lanesestatesllc.org , use our services, or engage with us in any other way. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect personal and non-personal information in a variety of ways, including when you:
Visit our websiteRegister an accountSubscribe to a newsletterSubmit a form or inquiryMake a purchaseContact us for support or questions
Personal Information
Includes but is not limited to:
Name, Email address, Phone number, Mailing address, Payment information (e.g. billing details, card info via secure third-party processors)Real estate investment interests or property details (if applicable)
Non-Personal Information
Includes:
Browser type, IP address, Pages visited, Device type, Operating system, & Time spent on our website
2. How We Use Your Information
We may use the information collected for the following purposes:
To deliver and improve our servicesTo personalize your experienceTo respond to inquiries and provide customer supportTo send marketing and promotional content (if you opt-in)To process payments and transactionsTo maintain security and prevent fraudTo analyze trends and optimize website performance
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following situations:
With service providers who help us operate our business (e.g., payment processors, email service providers, CRM tools)To comply with legal obligations (e.g., subpoenas or lawful requests)To protect and defend our rights and propertyWith your consent or at your direction
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and analytics tools) to enhance your browsing experience and collect data to improve our services.
You may choose to disable cookies through your browser settings, but this may affect how our website functions.
6. Email and SMS Communications
By submitting your contact information, you agree to receive marketing emails and/or SMS messages from us. You can unsubscribe at any time by following the opt-out instructions in each message.
7. Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Security of Your Information
We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee the security of your data.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
Access to the personal data we hold about youCorrection of inaccurate dataDeletion of your personal dataOpt-out of marketing communicationsRestriction of processingData portability
To exercise your rights, please contact us at [insert email or contact form link].
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information. SMS consent and phone numbers collected for SMS communication will not be shared with any third parties or affiliates for marketing purposes.
11. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website and services signifies your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Lanes Estate LLC
Phone: +1 786-766-7126
